See how we've helped companies like your turn their Client Success organizations into drivers for growth.
When Sales won a new contract with a re-seller, everyone was thrilled! More revenue, more clients, this is great right?! Except that it wasn't great. It was terrible. Running the numbers, we realized that we'd be under water, as it cost the same to deploy our software to a $6K ARR client as it did a $100K ARR client. We had to find a new way to package, and deliver our product. One that was designed to scale.
A Founder asked our team to connect with their struggling Client Success Lead, Vishnu. We quickly discovered that Vishnu was sitting on a previously unseen goldmine. We built a Force to Load Staffing Model and helped hire for Vishnu's team. They made the company millions that year while maintaining industry leading CSAT, setting the company up for a successful Series B Raise.
