Customer Success
for Start Ups

You made it from zero to one 🥇 We help you grow from 1 to 100 🚀
10X your client base organically using scalable systems built for start ups.

We Help You To Grow Your
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We Help You To Grow Your
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We Help You To Grow Your
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Testimonials

Our Impact

We don't just deliver, we deliver delight! 🤩
Our team builds CS into a lean, mean growth machine 🎯

“Customer Obsessed"

DeliverDelight was amazing to work with; their team is incredibly smart, passionate, and experienced. They brought their myriad of gifts to bear in helping my team move towards the launch of our product. My feeling was always that they cared - truly, deeply cared - about my company's success. I recommend them without reservation or hesitation."

Josh White
Founder & CEO, Fireside Project

“Days, not Weeks”

At the outset of the pandemic, our healthcare prospects needed a solution asap. DeliverDelight's Founder worked with our team to ship our product in days, not weeks. This helped us secure over $1M in new business, and gave us a strong leg up on the competition.

Guillame de Zwirek
Founder & CEO, Artera

"Pratical, Tactical Coaching"

I greatly appreciated the pragmatic, direct coaching I received from DeliverDelight. I feel that it helped me scale at the pace of my start up -- from the first CS hire to the senior leader overseeing the entire post sales process. I recommend them to any aspiring CS leader.

Maggie Calegari
Client Success @Arketa

“A Great Growth Driver”

The DeliverDelight model helped my sellers hit ambitious quotas (3X ARR YoY!) by proactively surfacing referral, cross-sell and upsell opportunities across our existing BoB. This drove organic growth and allowed my sales team to focus on hunting new business.

Jamey Christensen
Sales Leader at Ronin

“They really get CS for tech”

DeliverDelight understands the nitty gritty of what it means to deliver complex enterprise products at a quickly evolving start up. They are hands on, helpful teammates who know how to work with engineering to set up a stellar client success function within start ups.

Tyler Jordan
Integrations Engineering, HealthTech
Our Process

Simple Changes
Make a Big Impact

Your team is busy shipping ⛵️ Asynchronous work keeps everyone focused 🤓
We use existing material to level up processes, getting input along the way.

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01

Pick a Focus Area

We walk you through a brief intake process that pinpoints your highest point of leverage. Next, we choose the metrics we'll use to measure success. We then identify the work team, build out a same-day delivery plan and get cranking right away.

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02

Deliver on the Dream

We dig into your chosen problem area, executing on our delivery plan. You grant access to key systems (notion, slack, zendesk etc.) and we ship new work daily. We engage asynchronously via existing stand ups / chat, keeping your team focused and happy.

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03

Delight your Clients

Solidify an inhale/exhale process to keep this area of your business in ship shape. Then, measure impact against action; dig into CSAT, Product Health, Retention, Time to Revenue etc. to decide on the next focus area you want to tackle.

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Get in Touch

Want to learn more? Connect with us today!

Book your free consult today to learn how you can turn Client Success from a cost center into an organic growth engine.

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